#### Settings

Cancel Save Changes
Default status selected when replying to ticket
Default status selected when replying to ticket [Ex: Open/Closed/Answered]
Default priority on piped ticket
Default priority on piped ticket [Ex: Low/Medium/High/Urgent/Closed]
Allowed attachments file extensions
Allowed attachments file extensions [Ex: Facebook/Google/Others]
Ticket Replies Order
Ticket Replies Order [Ex: Ascending/Descending]
Allow staff to access only ticket that belongs to staff departments
Allow staff to access only ticket that belongs to staff departments [Ex: Yes/No]
Send staff-related ticket notifications to the ticket assignee only
Send staff-related ticket notifications to the ticket assignee only [Ex: Yes/No]
Receive notification on new ticket opened
Receive notification on new ticket opened [Ex: Yes/No]
Receive notification when customer reply to a ticket
Receive notification when customer reply to a ticket [Ex: Yes/No]
Allow staff members to open tickets to all contacts?
Allow staff members to open tickets to all contacts? [Ex: Yes/No]
Automatically assign the ticket to the first staff that post a reply?
Automatically assign the ticket to the first staff that post a reply? [Ex: Yes/No]
Allow access to tickets for non staff members
Allow access to tickets for non staff members [Ex: Yes/No]
Allow non-admin staff members to delete ticket attachments
Allow non-admin staff members to delete ticket attachments [Ex: Yes/No]
Allow customer to change ticket status from customers area
Allow customer to change ticket status from customers area [Ex: Yes/No]
In customers area only show tickets related to the logged in contact (Primary contact not applied)
In customers area only show tickets related to the logged in contact (Primary contact not applied) [Ex: Yes/No]
Enable support menu item badge
Enable support menu item badge [Ex: Yes/No]
Pipe Only on Registered Users
Pipe Only on Registered Users [Ex: Yes/No]
Only Replies Allowed by Email
Only Replies Allowed by Email [Ex: Yes/No]
Try to import only the actual ticket reply (without quoted/forwarded message)
Try to import only the actual ticket reply (without quoted/forwarded message) [Ex: Yes/No]

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###### Project.zip

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